The last great economic shift from an industrial to a service economy gave birth to the concept of ‘customer service’. This was the wrapping around...
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Key takeouts from the iab SEA+India MMA Conference
The past year saw the rise of a myriad of emerging technologies and new digital marketing channels – from AR/VR, live video streaming to artificial...
Gender Roles in Indonesia
Gender roles are deeply ingrained in Indonesia with a clear understanding of what the man must do and the woman must do. It is a sharp demarcation...
The growing need for reconciliation
21st April 2019 turned out to be a tragic surprise for Sri Lankans. The Easter Sunday attacks placed the country in the limelight, causing deaths to...
DesignUp Asia 2019
Designing for Humans Designers and practitioners from all walks of life came together to share their learnings, perspectives and case studies on...
Fashionable Identities
How might we design for individual identities among millennials seeking to differentiate themselves through product choices and experiences? Beyond...